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Helpdesk Contact

Brisbane Campus

The IT Helpdesk operates between 08:30am and 06:00pm Monday to Thursday, and 08:30am and 5pm on Friday and is located on Level 1.

Students can also contact the Helpdesk via 07 3295 1111 within normal business hours for any university related computer assistance. If help is required outside these times, students can seek assistance from the Security Personnel on campus.

You can email the Helpdesk staff at any time - helpdesk@bris.cqu.edu.au


Gold Coast Campus

The IT Helpdesk is located on the Ground Floor office in Block B and is staffed from 8.30am to 5.00pm on Weekdays.

The IT Helpdesk provides support and assistance for students and staff using the campus computing services. The Helpdesk provides a counter service from the Ground Floor office in Block B, and a Telephone Support Service by calling the campus on 07 5552 4922.

Information Technology Staff

IT Systems Administrator
Robert D'Arcy 07 5552 4920 r.darcy@goldcoast.cqu.edu.au 

IT Client Support
Seb Fehr 07 5552 4922 s.fehr@goldcoast.cqu.edu.au


Melbourne Campus

The IT Helpdesk is located on Level 4 and is staffed from 8.30AM to 6.30PM on weekdays.

Phone: 03 86620578
E-mail: helpdesk@mel.cqu.edu.au


Sydney Campus

The IT Helpdesk for Sydney is located on Level 4, 400 Kent St. We are open between 8:30am and 6:00pm Monday to Friday.

Phone: 02 9324 5733
E-mail: helpdesk@syd.cqu.edu.au