The Library's mission is:
Empowering learning, teaching and research
The Library's objectives are:
- link clients with relevant information resources
- create environments conducive to learning and working
- extend information literacy partnerships
- develop skilled staff through professional and personal development
- develop efficient information infrastructure
- effectively manage human, physical and financial resources
The Library's core values are:
- commitment to quality service
- open communication
- team work
- knowledge and learning
- innovation
The Library aims to deliver quality services by:
- employing courteous, skilled and professional staff
- ensuring access to relevant resources
- delivering comprehensive and customised services
- maintaining appropriate facilities and equipment
- working collaboratively with clients
The Library aims to improve services by:
CQUniversity Library acknowledges the University of Technology Sydney Library whose Client Service Charter was used as the model for this document.