Safer Communities

We take the health and welfare of our students very seriously, providing a wide range of support services and assistance to students on campus and online across our footprint.

Services include, but are not limited to:

• Our Counselling and Wellbeing team provide students with access to free and confidential counselling services.  The University also has an outside office hours crisis support line available within Australia, weekdays from 4.30pm to 9.00am, weekends and public holidays – phone 1300 226 987 or text 0480 097 747
• The University’s mental health plan promotes student mental health and wellbeing and helps provide a positive educational experience
• Our Indigenous Student Support team provide a great range of support and other services to help students to SEE IT, BE IT
• National Study Safety Survey (previously Respect. Now. Always.) – an initiative introduced across Australia’s universities to prevent and address sexual assault and harassment
• The University's Support for Student Policy outlines the support available to assist to you to successfully complete your studies.
• LGBTIQ support – creating a safe and supportive atmosphere for all students with a zero tolerance approach to bullying and discrimination. Read more about our Ally Program
• Spirituality – our Multi-Faith Chaplaincy is an inclusive space where students, staff and our wider communities are welcomed for reflection, worship and spiritual practice
• Health Clinics across our Rockhampton, Mackay and Sydney campuses provide physiotherapy, podiatry and chiropractic services to students and the general public.

Accessing support

If you have experienced sexual assault or sexual harassment as a member of our University community, we are here to support you.

This applies to incidents that have happened recently or in the past, and regardless of the location (off campus, in a residence, online, or on campus).

There are several ways to access support and/or make a report.

You can also access the CQU students reporting sexual assault document for more information.

Respect and Consent

We value and encourage the development of positive and respectful relationships through collaboration and interaction. Respecting others is essential in all relationships, both private and professional.

An important aspect of this is consent for any form of sexual interaction. We want to focus on healthy and respectful relationships, which emphasises the importance of giving and obtaining consent particularly before an encounter of a sexual nature, including in person, online and on mobile phones (including social media and other online platforms).

Interested in learning more? Watch the Respect. Now. Always. (Consent) video.

A full list of National Support Services can be found on the National Student Survey page.

The University invests considerable time and resources into keeping our students and staff safe online – we provide access to training, multifactor authentication across University systems, and manages our information in accordance with the Cybersecurity Management and Privacy Policies.

• Our Indigenous Student Support team provide a great range of support and other services to help students to SEE IT, BE IT
• Students can access virtual Yarning events including wellbeing and connect, success and equip students, deadly graduation, exam wellbeing and deadly feedback
• Students can also access culturally safe study and support spaces across some campuses, contact the Indigenous Student Support team for more information.

• Staff can access the University’s Employee Assistance Program (EAP) which provides confidential coaching, counselling and wellbeing services
• The University’s Health and Safety team also provide a range of health, wellbeing and healthy lifestyle programs to our staff, corporate health plans are also available
• The University’s mental health plan promotes staff mental health and wellbeing and helps provide a positive workplace experience.