| Duration | Please refer to Course Structure below. |
| Location | Brisbane and |
| Next intake | February, 2025 |
| Study mode | On Campus, Mixed Mode, Online |
| Total units | 12 |
Overview
Start studying your passion for hospitality with Certificate II in Hospitality. Gain essential skills like customer service and basic service skills needed for a career in the world of hospitality.
This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.
This is a nationally recognised accredited course.
Longreach State High School (RTO30391), have a third-party agreement with CQUniversity to deliver this course to their students. CQUniversity is responsible for the course and issuance of qualifications. Longreach State High School conducts training, assessment and recruitment on behalf of CQUniversity. Longreach State High School will assist students with their application, including obtaining a Unique Student Identifier (USI) if they do not have one, and in undertaking a pre-enrolment literacy and numeracy assessment, called the BKSB (Basic Key Skills Builder). The BKSB will highlight any areas where students may require extra support from Longreach State High School and CQUniversity.
QUALITY EDUCATION, WHEREVER YOU ARE
Between our reputation for learning, teaching and research, our renowned online education offering, and our status as Australia’s largest regional university, rest assured you will get a world-class education when you choose CQUniversity.
A UNI THAT KNOWS CREDIBILITY IS KEY
In just 25 years, CQUniversity has achieved some amazing feats and emerged as one of Australia’s truly great universities. We have been ranked among the best in the world for our teaching and learning, and are internationally recognised for our focus on Social Innovation. Our graduates are some of the most sought-after in Australia, due to our reputation for work integrated learning and industry-aligned courses, and experience some of the nation’s best graduate outcomes in terms of full-time employment and starting salary. CQUni is also regarded as the nation’s most inclusive and engaged university, with our award-winning academic and research staff making a real impact on the communities and industries we serve.
A UNI THAT LEADS IN ONLINE EDUCATION
A pioneer in online study, CQUniversity has more than two decades of experience providing high quality online learning experiences across the country and even internationally. We work hard to deliver the latest techniques in online study, and have even planned our physical sites to provide more services to our widespread online study cohort.
A UNI THAT KNOWS CONVENIENCE COUNTS
CQUniversity is truly focused on our students’ needs, and that means responding to what, how and where they want to study. It is why we are now Australia’s largest regional university, with more than 20 metropolitan and regional locations across five states, delivering TAFE and university qualifications in on-campus, online and supported online modes to more than 30 000 students.
A UNI THAT KNOWS YOUR EXPERIENCE MATTERS
CQUniversity’s strong focus on student experience ensures that you are prepared and supported on your student journey. Support services include on-campus or online orientation to assist your transition into university life, course and career advice, financial support options, study support, ongoing assistance through the Student Mentor program, counselling services, support for students with disability or medical conditions, Indigenous student support and more.
Career Opportunities
This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.
Structure & Availability
On Campus
Duration:6 months
Core
| Unit Code | Unit Name |
|---|---|
| BSBTWK201 | Work effectively with others |
| SITHIND006 | Source and use information on the hospitality industry |
| SITHIND007 | Use hospitality skills effectively |
| SITXCCS011 | Interact with customers |
| SITXCOM007 | Show social and cultural sensitivity |
| SITXWHS005 | Participate in safe work practices |
Elective
| Unit Code | Unit Name |
|---|---|
| SITXFSA005 | Use hygienic practices for food safety |
| BSBSUS211 | Participate in sustainable work practices |
| SITHFAB022 | Clean and tidy bar areas |
| SITHFAB024 | Prepare and serve non-alcoholic beverages |
| SITHFAB025 | Prepare and serve espresso coffee |
| BSBCMM211 | Apply communication skills |
Start TAFE Now (STN) - On Campus
Duration:12 months
Core
| Unit Code | Unit Name |
|---|---|
| BSBTWK201 | Work effectively with others |
| SITHIND006 | Source and use information on the hospitality industry |
| SITHIND007 | Use hospitality skills effectively |
| SITXCCS011 | Interact with customers |
| SITXCOM007 | Show social and cultural sensitivity |
| SITXWHS005 | Participate in safe work practices |
Elective
| Unit Code | Unit Name |
|---|---|
| SITXFSA005 | Use hygienic practices for food safety |
| BSBSUS211 | Participate in sustainable work practices |
| SITHFAB022 | Clean and tidy bar areas |
| SITHFAB024 | Prepare and serve non-alcoholic beverages |
| SITHFAB025 | Prepare and serve espresso coffee |
| BSBCMM211 | Apply communication skills |
START TAFE NOW (STN) – Longreach State High School
Duration:12 months
Core
| Unit Code | Unit Name |
|---|---|
| SITXCOM007 | Show social and cultural sensitivity |
| SITXWHS005 | Participate in safe work practices |
| BSBTWK201 | Work effectively with others |
| SITHIND006 | Source and use information on the hospitality industry |
| SITHIND007 | Use hospitality skills effectively |
| SITXCCS011 | Interact with customers |
Elective
| Unit Code | Unit Name |
|---|---|
| SITHCCC024 | Prepare and present simple dishes |
| SITHFAB024 | Prepare and serve non-alcoholic beverages |
| SITHFAB025 | Prepare and serve espresso coffee |
| SITHCCC025 | Prepare and present sandwiches |
| SITHKOP009 | Clean kitchen premises and equipment |
| SITXFSA005 | Use hygienic practices for food safety |
START TAFE NOW (STN) – Kairos College
Duration:12 months
Core
| Unit Code | Unit Name |
|---|---|
| SITHIND007 | Use hospitality skills effectively |
| BSBTWK201 | Work effectively with others |
| SITXCCS011 | Interact with customers |
| SITXCOM007 | Show social and cultural sensitivity |
| SITHIND006 | Source and use information on the hospitality industry |
| SITXWHS005 | Participate in safe work practices |
Electives
| Unit Code | Unit Name |
|---|---|
| SITXFSA005 | Use hygienic practices for food safety |
| SITHFAB024 | Prepare and serve non-alcoholic beverages |
| SITHFAB025 | Prepare and serve espresso coffee |
| SITHFAB021 | Provide responsible service of alcohol |
| BSBSUS211 | Participate in sustainable work practices |
| SITEEVT020 | Source and use information on the events industry |
Start TAFE Now (STN) - Trinity College
Duration:12 months
Core
| Unit Code | Unit Name |
|---|---|
| BSBTWK201 | Work effectively with others |
| SITHIND006 | Source and use information on the hospitality industry |
| SITHIND007 | Use hospitality skills effectively |
| SITXCCS011 | Interact with customers |
| SITXCOM007 | Show social and cultural sensitivity |
| SITXWHS005 | Participate in safe work practices |
Elective
| Unit Code | Unit Name |
|---|---|
| SITXFSA005 | Use hygienic practices for food safety |
| BSBSUS211 | Participate in sustainable work practices |
| SITHFAB022 | Clean and tidy bar areas |
| SITHFAB024 | Prepare and serve non-alcoholic beverages |
| SITHFAB025 | Prepare and serve espresso coffee |
| BSBCMM211 | Apply communication skills |
Trainees
Duration:12 months part time. Students must be working part or full time in industry.
Core
| Unit Code | Unit Name |
|---|---|
| SITXCOM007 | Show social and cultural sensitivity |
| BSBTWK201 | Work effectively with others |
| SITHIND006 | Source and use information on the hospitality industry |
| SITHIND007 | Use hospitality skills effectively |
| SITXCCS011 | Interact with customers |
| SITXWHS005 | Participate in safe work practices |
Elective
| Unit Code | Unit Name |
|---|---|
| SITHFAB024 | Prepare and serve non-alcoholic beverages |
| SITHFAB025 | Prepare and serve espresso coffee |
| BSBCMM211 | Apply communication skills |
| SITXFSA005 | Use hygienic practices for food safety |
| BSBSUS211 | Participate in sustainable work practices |
| SITHFAB022 | Clean and tidy bar areas |
Start TAFE Now (STN) - On Campus
| Intake | Locations |
|---|---|
| February, 2024 | On-campus, Mackay City, Rockhampton City |
| March, 2024 | On-campus, Mackay City, Rockhampton City |
| July, 2024 | On-campus, Mackay City, Rockhampton City |
| February, 2025 | On-campus, Mackay City, Rockhampton City |
| March, 2025 | On-campus, Mackay City, Rockhampton City |
| July, 2025 | On-campus, Mackay City, Rockhampton City |
| August, 2025 | On-campus, Mackay City, Rockhampton City |
On Campus
| Intake | Locations |
|---|---|
| February, 2024 | On-campus, Mackay City, Rockhampton City |
| March, 2024 | On-campus, Mackay City, Rockhampton City |
| July, 2024 | On-campus, Mackay City, Rockhampton City |
| August, 2024 | On-campus, Mackay City, Rockhampton City |
| February, 2025 | On-campus, Mackay City, Rockhampton City |
| March, 2025 | On-campus, Mackay City, Rockhampton City |
| July, 2025 | On-campus, Mackay City, Rockhampton City |
| August, 2025 | On-campus, Mackay City, Rockhampton City |
START TAFE NOW (STN) – Kairos College
| Intake | Locations |
|---|---|
| February, 2024 | On-campus, Brisbane |
| March, 2024 | On-campus, Brisbane |
| April, 2024 | On-campus, Brisbane |
| February, 2025 | On-campus, Brisbane |
| March, 2025 | On-campus, Brisbane |
| July, 2025 | On-campus, Brisbane |
Start TAFE Now (STN) - Trinity College
| Intake | Locations |
|---|---|
| April, 2024 | On-campus, Gladstone |
| May, 2024 | On-campus, Gladstone |
| June, 2024 | On-campus, Gladstone |
| July, 2024 | On-campus, Gladstone |
| August, 2024 | On-campus, Gladstone |
| September, 2024 | On-campus, Gladstone |
| October, 2024 | On-campus, Gladstone |
| November, 2024 | On-campus, Gladstone |
| February, 2025 | On-campus, Gladstone |
| March, 2025 | On-campus, Gladstone |
| July, 2025 | On-campus, Gladstone |
This course has no residential schools.
Practical skills will be demonstrated in CQUniversity's Training Restaurants.
Requirements
There are no entry requirements for this qualification. However, CQUniversity requires completion of bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher-level course.
Fees & Scholarships
Understand your TAFE payment choices including payment options and our refund policy. Start by examining the price list for your specific course to gain a better understanding of your fees. Course fees are reviewed annually and are subject to change. Still uncertain about the best option for you? Contact us on 13 27 86 to discuss your options.
Fee for Service/ Full Fee
Fee for Service/Full Fee occurs when the full tuition fee is charged to students. This may occur when the course is not included in government subsidy program/s or the student is not eligible for a government subsidy. These students are obligated to cover the entire cost. Learn more about Paying for TAFE.
Co-Contribution and Co-Contribution Concessional Fee
Some government subsidies, such as Certificate 3 Guarantee, will require the individual to contribute to the cost of their training through a co-contribution fee. Government subsidies are subject to eligibility.
The fee will vary based on the course chosen and the eligibility of the student for a concession rate. The co-contribution fee represents the total cost to the student for tuition. There are other costs that the student may have to pay, including but not limited to uniforms and course resources. This will vary depending on the training. If you are required to pay Co-Contribution Fees, you may be eligible for partial or full exemption, you can find more information on Apply for TAFE Certificates and Diplomas.
For high school students you may be eligible for the Queensland Government’s VET in Schools (VETiS) program which is fee-free. Course specific costs may be applicable, an example would be high vis clothes and safety boots for trade courses.
This is a Fee Free TAFE course thanks to the Australian and Queensland Governments. Eligibility and conditions apply.
At CQUniversity, we believe that studying should be for everyone. No matter your situation, we know that everyone needs a helping hand from time to time, and we are proud to offer scholarships, bursaries and stipends.
Our scholarships could help you pay for things like relocation, living on campus, laptops and technology, childcare, study and living expenses, travel and more
How to apply
How to apply
Check what you need to do to apply to study this course.
Your application options
Follow these steps
Start your application
Our easy-to-use online application system will guide you through the process of applying for a TAFE course. If you need help along the way with your application, talk with one of our Student Advice team members by calling 13 27 86.
