PDC20077 - Dealing with Aggressive Behaviours - An Introduction

Duration
2 hours online self-paced learning. Students can access the micro-credential for one year from enrolment.
Study mode
Online
Course code
PDC20077
Fee
$45 (Full)
OverviewStructure & AvailabilityRequirementsHow to Apply

Overview

As a community care worker, you may face various challenges when working with clients who display behaviours of concern, such as aggression. It can be difficult and stressful to provide professional care to clients who may cause harm to themselves, the worker and/or others. Learning common purposes and triggers associated with aggressive behaviour, and practical tips and strategies to help deal with challenging behaviours while maintaining positive relationships may help you to succeed in this area. As a micro-credential, this course gives you a certificate of completion and a digital badge to display in your profile or share on social media.

Community care workers face various challenges when working with clients who display behaviours of concern such as aggression. Providing professional care to clients who may cause harm to themselves, the worker and/or to others can be difficult and very stressful. This online micro-credential provides an overview of common purposes and triggers associated with aggressive behaviour. Students will also learn some practical tips and strategies to help deal with challenging behaviours and maintaining positive relationships.

This is a non-creditable micro-credential which is awarded a digital badge and Certificate of Completion which can be shared to your social networks and displayed in your professional portfolio.

Our micro-credentials are aligned to the United Nations Sustainable Development Goals.

What is a Digital Badge?

Career Opportunities

Undertaking this micro-credential enables students to meet their Continuing Professional Development obligations and industry update requirements in their profession. Upon successful completion of the course, students will be awarded Continuing Professional Development (CPD) hours, a non-creditable micro-credential (Digital Badge) and a Certificate of Completion.

Structure & Availability

Micro-credential

Duration:
2 hours online self-paced learning.

Students can access the micro-credential for one year from enrolment.


  1. Identify purposes of aggressive behaviours
  2. Recognise common triggers and behaviours of concern
  3. Examine practical strategies to assist an individual's needs
  4. Identify helpful strategies in promoting positive relationships.

Assessment

Online Quiz

Award

Digital Badge via Credly

Students can also download a Certificate of Completion, share to social media or add to a professional portfolio. 

Requirements

There are no specific entry requirements, however, students enrolling in this course should work in the healthcare profession.

Our micro-credentials are available for anyone to access. You do not have to be a CQUniversity student. 

How to Apply

  1. Once you have selected your desired micro-credential, you can now add it to your shopping cart to enable you to purchase more than one "course" in a single transaction. 
  2. Once you have added all the micro-credentials you wish to purchase, you will be directed to the payment gateway and will be asked to "authenticate" your account on our Learning Management System Be Different. 
    • If you are an existing CPD student, please use sign in options used to access CPD micro-credential courses in Be Different.
    • If you a new student to CPD, please select option “Don’t have an account?” Sign up now and follow the prompts to create a new account.
  3. After successful authentication, you will be redirected to the CQUniversity secure payment gateway. Please add your payment details to complete the transaction. 
  4. Following a successful payment, you will automatically be redirected to the course in the Learning Management System Be Different where you will find your selection of micro-credentials on your Dashboard.