Unleash your potential with our Certificate IV in Community Services. Gain the skills to empower and advocate for individuals and communities. Learn effective communication, leadership, and case management. Make a positive impact in diverse settings such as social welfare, youth work, and community development.
This qualification reflects the role of community service workers who deliver and support person-centred services to individuals and groups. Workers may provide support, advocacy or interventions to individual persons, groups or communities across a range of services.
This is a nationally recognised accredited course.
QUALITY EDUCATION, WHEREVER YOU ARE
Between our reputation for learning, teaching and research, our renowned online education offering, and our status as Australia’s largest regional university, rest assured you will get a world-class education when you choose CQUniversity.
A UNI THAT KNOWS CREDIBILITY IS KEY
In just 25 years, CQUniversity has achieved some amazing feats and emerged as one of Australia’s truly great universities. We have been ranked among the best in the world for our teaching and learning, and are internationally recognised for our focus on Social Innovation. Our graduates are some of the most sought-after in Australia, due to our reputation for work integrated learning and industry-aligned courses, and experience some of the nation’s best graduate outcomes in terms of full-time employment and starting salary. CQUni is also regarded as the nation’s most inclusive and engaged university, with our award-winning academic and research staff making a real impact on the communities and industries we serve.
A UNI THAT LEADS IN ONLINE EDUCATION
A pioneer in online study, CQUniversity has more than two decades of experience providing high quality online learning experiences across the country and even internationally. We work hard to deliver the latest techniques in online study, and have even planned our physical sites to provide more services to our widespread online study cohort.
A UNI THAT KNOWS CONVENIENCE COUNTS
CQUniversity is truly focused on our students’ needs, and that means responding to what, how and where they want to study. It is why we are now Australia’s largest regional university, with more than 20 metropolitan and regional locations across five states, delivering TAFE and university qualifications in on-campus, online and supported online modes to more than 30 000 students.
A UNI THAT KNOWS YOUR EXPERIENCE MATTERS
CQUniversity’s strong focus on student experience ensures that you are prepared and supported on your student journey. Support services include on-campus or online orientation to assist your transition into university life, course and career advice, financial support options, study support, ongoing assistance through the Student Mentor program, counselling services, support for students with disability or medical conditions, Indigenous student support and more.
At this level, workers may be autonomous with limited responsibility within established parameters and may supervise others. Work may take place in a range of community service, case work or case management contexts.
12-18 Months
| Unit Code | Unit Name |
|---|---|
| CHCDIV001 | Work with diverse people |
| CHCLEG001 | Work legally and ethically |
| HLTWHS002 | Follow safe work practices for direct client care |
| CHCCOM002 | Use communication to build relationships |
| CHCADV001 | Facilitate the interests and rights of clients |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships |
| Unit Code | Unit Name |
|---|---|
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| HLTWHS006 | Manage personal stressors in the work environment |
| CHCCOM001 | Provide first point of contact |
| CHCCCS016 | Respond to client needs |
| CHCCCS004 | Assess co-existing needs |
| CHCCCS019 | Recognise and respond to crisis situations |
| CHCMHS001 | Work with people with mental health issues |
| CHCLEG003 | Manage legal and ethical compliance |
RPL Only
| Unit Code | Unit Name |
|---|---|
| CHCDIV001 | Work with diverse people |
| CHCLEG001 | Work legally and ethically |
| HLTWHS002 | Follow safe work practices for direct client care |
| CHCCOM002 | Use communication to build relationships |
| CHCADV001 | Facilitate the interests and rights of clients |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships |
| Unit Code | Unit Name |
|---|---|
| CHCLEG003 | Manage legal and ethical compliance |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| HLTWHS006 | Manage personal stressors in the work environment |
| CHCCOM001 | Provide first point of contact |
| CHCCCS016 | Respond to client needs |
| CHCCCS004 | Assess co-existing needs |
| CHCCCS019 | Recognise and respond to crisis situations |
| CHCMHS001 | Work with people with mental health issues |
This course has no residential schools.
Students are required to complete the bksb (basic key skills builder) online literacy and numeracy assessment prior to enrolment unless the student has completed an equal or higher level course.
There are no other entry requirements for this qualification.
Fee for Service/Full Fee occurs when the full tuition fee is charged to students. This may occur when the course is not included in government subsidy program/s or the student is not eligible for a government subsidy. These students are obligated to cover the entire cost. Learn more about Paying for TAFE.
Some government subsidies, such as Higher Level Skills (HLS), will require the individual to contribute to the cost of their training through a co-contribution fee. Government subsidies are subject to eligibility.
The fee will vary based on the course chosen and the eligibility of the student for a concession rate. The co-contribution fee represents the total cost to the student for tuition. There are other costs that the student may have to pay, including but not limited to uniforms and course resources. This will vary depending on the training. If you are required to pay Co-Contribution Fees, you may be eligible for partial or full exemption, you can find more information on Apply for TAFE Certificates and Diplomas.
This is a Fee-Free TAFE course thanks to the Australian and Queensland Governments. Eligibility and conditions apply.
To be eligible for Fee Free TAFE, students must be an Existing Worker in the Community Services and Health industry, which includes parents and unpaid carers of NDIS participants in Queensland. When submitting their application, they will be required to provide confirmation of their eligibility. For information on the required documentation, visit Apply for TAFE Certificates and Diplomas.
At CQUniversity, we believe that studying should be for everyone. No matter your situation, we know that everyone needs a helping hand from time to time, and we are proud to offer scholarships, bursaries and stipends.
Our scholarships could help you pay for things like relocation, living on campus, laptops and technology, childcare, study and living expenses, travel and more
Check what you need to do to apply to study this course.
Our easy-to-use online application system will guide you through the process of applying for a TAFE course. If you need help along the way with your application, talk with one of our Student Advice team members by calling 13 27 86.
CQUniversity acknowledges Traditional Owners and Custodians and pays respect to the Elders of all First Nations peoples of Australia.CQUniversity Australia is a trading name of Central Queensland University
ABN: 39 181 103 288
RTO Code: 40939
CRICOS: 00219C
TEQSA: PRV12073
