| Duration | Please refer to Course Structure below. |
| Location | Online and |
| Next intake | January, 2025 |
| Study mode | On Campus, Online |
| Total units | 12 |
Overview
If you have your heart set on helping others, the Certificate III in Community Services is just for you. This course is included in the Australian and Queensland Government’s Fee Free TAFE program.
This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs. At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.
This is a nationally recognised accredited course.
QUALITY EDUCATION, WHEREVER YOU ARE
Between our reputation for learning, teaching and research, our renowned online education offering, and our status as Australia’s largest regional university, rest assured you will get a world-class education when you choose CQUniversity.
A UNI THAT KNOWS CREDIBILITY IS KEY
In just 25 years, CQUniversity has achieved some amazing feats and emerged as one of Australia’s truly great universities. We have been ranked among the best in the world for our teaching and learning, and are internationally recognised for our focus on Social Innovation. Our graduates are some of the most sought-after in Australia, due to our reputation for work integrated learning and industry-aligned courses, and experience some of the nation’s best graduate outcomes in terms of full-time employment and starting salary. CQUni is also regarded as the nation’s most inclusive and engaged university, with our award-winning academic and research staff making a real impact on the communities and industries we serve.
A UNI THAT LEADS IN ONLINE EDUCATION
A pioneer in online study, CQUniversity has more than two decades of experience providing high quality online learning experiences across the country and even internationally. We work hard to deliver the latest techniques in online study, and have even planned our physical sites to provide more services to our widespread online study cohort.
A UNI THAT KNOWS CONVENIENCE COUNTS
CQUniversity is truly focused on our students’ needs, and that means responding to what, how and where they want to study. It is why we are now Australia’s largest regional university, with more than 20 metropolitan and regional locations across five states, delivering TAFE and university qualifications in on-campus, online and supported online modes to more than 30 000 students.
A UNI THAT KNOWS YOUR EXPERIENCE MATTERS
CQUniversity’s strong focus on student experience ensures that you are prepared and supported on your student journey. Support services include on-campus or online orientation to assist your transition into university life, course and career advice, financial support options, study support, ongoing assistance through the Student Mentor program, counselling services, support for students with disability or medical conditions, Indigenous student support and more.
Study experience
- Fast-Tracked Course
- Real Life Scenarios
“The best thing about studying at CQUniversity was the inside experience in the sector that I wanted to study in and the unforgettable friendships that you build with others who have the same passion as you.
Kristie Huntly
Certificate III in Community Services
Career Opportunities
This level is appropriate for support workers, case workers and client contact officers, generally these positions have direct contact with clients, identify presenting needs and refer to appropriate services and support.
Structure & Availability
Standard Course Structure
Duration:12 months full-time
Unit 1
| Unit Code | Unit Name |
|---|---|
| CHCDIV001 | Work with diverse people |
Unit 2
| Unit Code | Unit Name |
|---|---|
| CHCLEG001 | Work legally and ethically |
Unit 3
| Unit Code | Unit Name |
|---|---|
| CHCCOM005 | Communicate and work in health or community services |
Unit 4
| Unit Code | Unit Name |
|---|---|
| HLTWHS002 | Follow safe work practices for direct client care |
Unit 5
| Unit Code | Unit Name |
|---|---|
| CHCCCS016 | Respond to client needs |
Unit 6
| Unit Code | Unit Name |
|---|---|
| CHCCOM001 | Provide first point of contact |
Unit 7
| Unit Code | Unit Name |
|---|---|
| CHCADV001 | Facilitate the interests and rights of clients |
Unit 8
| Unit Code | Unit Name |
|---|---|
| CHCCCS004 | Assess co-existing needs |
Unit 9
| Unit Code | Unit Name |
|---|---|
| CHCMHS001 | Work with people with mental health issues |
Unit 10
| Unit Code | Unit Name |
|---|---|
| CHCCCS019 | Recognise and respond to crisis situations |
Unit 11
| Unit Code | Unit Name |
|---|---|
| HLTWHS006 | Manage personal stressors in the work environment |
Unit 12
| Unit Code | Unit Name |
|---|---|
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
RURAL AND REMOTE PILOT TRAINING STRUCTURE
Duration:| Full Time Duration |
|---|
| 12 months |
This program is delivered face to face and online over a 12-month period, through Moodle Vocational Education Training.
Students will have access to on-line resources and assessments via the CQU Moodle and other relevant resources.
Students will be supported by face to face delivery, telephone, email and ZOOM sessions. Students will also have access to on-line Library resources and learning support.
DELIVERY SEQUENCE
| Unit Code | Unit Name |
|---|---|
| HLTAID011 | Provide First Aid |
| CHCCOM005 | Communicate and work in health or community services |
| CHCLEG001 | Work legally and ethically |
| HLTWHS002 | Follow safe work practices for direct client care |
| CHCDIV001 | Work with diverse people |
| CHCCOM001 | Provide first point of contact |
| CHCCCS016 | Respond to client needs |
| CHCCCS019 | Recognise and respond to crisis situations |
| CHCADV001 | Facilitate the interests and rights of clients |
| HLTWHS006 | Manage personal stressors in the work environment |
| CHCMHS001 | Work with people with mental health issues |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
Standard Course Structure - RRH Teaching Staff
Duration:| Full Time Duration |
|---|
| 12 months |
12 months full-time
Unit 1
| Unit Code | Unit Name |
|---|---|
| CHCDIV001 | Work with diverse people |
Unit 2
| Unit Code | Unit Name |
|---|---|
| CHCLEG001 | Work legally and ethically |
Unit 3
| Unit Code | Unit Name |
|---|---|
| CHCCOM005 | Communicate and work in health or community services |
Unit 4
| Unit Code | Unit Name |
|---|---|
| HLTWHS002 | Follow safe work practices for direct client care |
Unit 5
| Unit Code | Unit Name |
|---|---|
| CHCCCS016 | Respond to client needs |
Unit 6
| Unit Code | Unit Name |
|---|---|
| CHCCOM001 | Provide first point of contact |
Unit 7
| Unit Code | Unit Name |
|---|---|
| CHCADV001 | Facilitate the interests and rights of clients |
Unit 8
| Unit Code | Unit Name |
|---|---|
| CHCCCS004 | Assess co-existing needs |
Unit 9
| Unit Code | Unit Name |
|---|---|
| CHCMHS001 | Work with people with mental health issues |
Unit 10
| Unit Code | Unit Name |
|---|---|
| CHCCCS019 | Recognise and respond to crisis situations |
Unit 11
| Unit Code | Unit Name |
|---|---|
| HLTWHS006 | Manage personal stressors in the work environment |
Unit 12
| Unit Code | Unit Name |
|---|---|
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
Standard Course Structure
| Intake | Locations |
|---|---|
| February, 2024 | Online |
| April, 2024 | Online |
| June, 2024 | Online |
| August, 2024 | Online |
| October, 2024 | Online |
| February, 2025 | Online |
| April, 2025 | Online |
| June, 2025 | Online |
| August, 2025 | Online |
| October, 2025 | Online |
Standard Course Structure - RRH Teaching Staff
| Intake | Locations |
|---|---|
| December, 2024 | Online |
| January, 2025 | Online |
RURAL AND REMOTE PILOT TRAINING STRUCTURE
| Intake | Locations |
|---|---|
| February, 2025 | On-campus, Biloela RRP Hub, Emerald, Longreach RRP Hub, Woorabinda RRP Hub |
This course has no residential schools.
Requirements
Completion of the BKSB (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher level course.
There are no other entry requirements for this course, however, it is highly recommended that students have completed Year 10 or equivalent.
Fees & Scholarships
Fee for Service/ Full Fee
Fee for Service/Full Fee occurs when the full tuition fee is charged to students. This may occur when the course is not included in government subsidy program/s or the student is not eligible for a government subsidy. These students are obligated to cover the entire cost. Learn more about Paying for TAFE.
Co-Contribution and Co-Contribution Concessional Fee
Some government subsidies, such as Certificate 3 Guarantee, will require the individual to contribute to the cost of their training through a co-contribution fee. Government subsidies are subject to eligibility.
The fee will vary based on the course chosen and the eligibility of the student for a concession rate. The co-contribution fee represents the total cost to the student for tuition. There are other costs that the student may have to pay, including but not limited to uniforms and course resources. This will vary depending on the training. If you are required to pay Co-Contribution Fees, you may be eligible for partial or full exemption, you can find more information on Apply for TAFE Certificates and Diplomas.
This is a Fee Free TAFE course thanks to the Australian and Queensland Governments. Eligibility and conditions apply.
The Queensland Government’s Rural and Remote Pilot program allows eligible residents located in Biloela, Emerald, Longreach and Woorabinda to access on campus learning. Visit Rural and Remote Pilot page for eligibility.
At CQUniversity, we believe that studying should be for everyone. No matter your situation, we know that everyone needs a helping hand from time to time, and we are proud to offer scholarships, bursaries and stipends.
Our scholarships could help you pay for things like relocation, living on campus, laptops and technology, childcare, study and living expenses, travel and more
How to apply
How to Apply
Check what you need to do to apply to study this course.
Your application options
Follow these steps
Start Your Application
Our easy-to-use online application system will guide you through the process of applying for a TAFE course. If you need help along the way with your application, talk with one of our Student Advice team members by calling 13 27 86.
