| Duration | Please refer to Course Structure below. |
| Location | Mackay City and Rockhampton City |
| Next intake | February, 2025 |
| Study mode | On Campus, Mixed Mode, Online |
| Total units | 15 |
Overview
Start your hospitality journey with a hands-on course where you can develop practical skills applicable for many hospitality settings. If you would like to work in hotels, restaurants, night clubs, cruise ships or casinos, then this course may be for you.
This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under supervision using plans, policies and procedures to guide work activities.
This is a nationally recognised accredited course.
QUALITY EDUCATION, WHEREVER YOU ARE
Between our reputation for learning, teaching and research, our renowned online education offering, and our status as Australia’s largest regional university, rest assured you will get a world-class education when you choose CQUniversity.
A UNI THAT KNOWS CREDIBILITY IS KEY
In just 25 years, CQUniversity has achieved some amazing feats and emerged as one of Australia’s truly great universities. We have been ranked among the best in the world for our teaching and learning, and are internationally recognised for our focus on Social Innovation. Our graduates are some of the most sought-after in Australia, due to our reputation for work integrated learning and industry-aligned courses, and experience some of the nation’s best graduate outcomes in terms of full-time employment and starting salary. CQUni is also regarded as the nation’s most inclusive and engaged university, with our award-winning academic and research staff making a real impact on the communities and industries we serve.
A UNI THAT LEADS IN ONLINE EDUCATION
A pioneer in online study, CQUniversity has more than two decades of experience providing high quality online learning experiences across the country and even internationally. We work hard to deliver the latest techniques in online study, and have even planned our physical sites to provide more services to our widespread online study cohort.
A UNI THAT KNOWS CONVENIENCE COUNTS
CQUniversity is truly focused on our students’ needs, and that means responding to what, how and where they want to study. It is why we are now Australia’s largest regional university, with more than 20 metropolitan and regional locations across five states, delivering TAFE and university qualifications in on-campus, online and supported online modes to more than 30 000 students.
A UNI THAT KNOWS YOUR EXPERIENCE MATTERS
CQUniversity’s strong focus on student experience ensures that you are prepared and supported on your student journey. Support services include on-campus or online orientation to assist your transition into university life, course and career advice, financial support options, study support, ongoing assistance through the Student Mentor program, counselling services, support for students with disability or medical conditions, Indigenous student support and more.
Career Opportunities
This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.
Structure & Availability
On Campus
Duration:| Full Time Duration |
|---|
| 20 weeks |
20 weeks - three days per week
Core
| Unit Code | Unit Name |
|---|---|
| SITXWHS005 | Participate in safe work practices |
| SITXCOM007 | Show social and cultural sensitivity |
| SITHIND008 | Work effectively in hospitality service |
| SITXCCS014 | Provide service to customers |
| SITHIND006 | Source and use information on the hospitality industry |
| SITXHRM007 | Coach others in job skills |
Elective
| Unit Code | Unit Name |
|---|---|
| SITXFSA005 | Use hygienic practices for food safety |
| BSBSUS211 | Participate in sustainable work practices |
| SITHFAB021 | Provide responsible service of alcohol |
| SITHFAB024 | Prepare and serve non-alcoholic beverages |
| SITHFAB025 | Prepare and serve espresso coffee |
| SITHFAB034 | Provide table service of food and beverage |
| SITHFAB023 | Operate a bar |
| SITXFIN007 | Process financial transactions |
| SITXFSA006 | Participate in safe food handling practices |
Start TAFE Now (STN) - On Campus
Duration:| Full Time Duration |
|---|
| 12 months |
12 months - one day per week
Core
| Unit Code | Unit Name |
|---|---|
| SITXWHS005 | Participate in safe work practices |
| SITXCOM007 | Show social and cultural sensitivity |
| SITHIND008 | Work effectively in hospitality service |
| SITXCCS014 | Provide service to customers |
| SITHIND006 | Source and use information on the hospitality industry |
| SITXHRM007 | Coach others in job skills |
Elective
| Unit Code | Unit Name |
|---|---|
| SITXFSA006 | Participate in safe food handling practices |
| SITXFSA005 | Use hygienic practices for food safety |
| SITHFAB021 | Provide responsible service of alcohol |
| SITHFAB024 | Prepare and serve non-alcoholic beverages |
| SITHFAB025 | Prepare and serve espresso coffee |
| SITHFAB034 | Provide table service of food and beverage |
| SITHFAB023 | Operate a bar |
| SITXFIN007 | Process financial transactions |
| BSBSUS211 | Participate in sustainable work practices |
Trainees
Duration:| Full Time Duration | Part Time Duration |
|---|---|
| 12 months | 24 months |
12 months. Trainees must be employed full time or part time employed with a registered training contract.
Core
| Unit Code | Unit Name |
|---|---|
| SITXWHS005 | Participate in safe work practices |
| SITXCOM007 | Show social and cultural sensitivity |
| SITHIND008 | Work effectively in hospitality service |
| SITXCCS014 | Provide service to customers |
| SITHIND006 | Source and use information on the hospitality industry |
| SITXHRM007 | Coach others in job skills |
Elective
| Unit Code | Unit Name |
|---|---|
| SITXFSA005 | Use hygienic practices for food safety |
| BSBSUS211 | Participate in sustainable work practices |
| SITHFAB021 | Provide responsible service of alcohol |
| SITHFAB024 | Prepare and serve non-alcoholic beverages |
| SITHFAB025 | Prepare and serve espresso coffee |
| SITHFAB034 | Provide table service of food and beverage |
| SITHFAB023 | Operate a bar |
| SITXFIN007 | Process financial transactions |
| SITXFSA006 | Participate in safe food handling practices |
Trinity College - Gladstone - Campus based
Duration:| Full Time Duration |
|---|
| 20 weeks |
This course is typically delivered over a 20-week period. Students entering this program will have 6 credit transfers from previously completed SIT20322 Certificate II in Hospitality.
However, as it is competency based, it may also be possible for learners to complete their training sooner if they have reached the required skill level. The delivery mode will be face to face delivery on campus, three days per week. Work simulation and tasks will be undertaken to confirm competency.
The rationale for this time allocation is:
* Self-paced/online study 300 hours (15 hours per week)
* On campus training 100 hours (5 hours per week)
* Practical Skills Training 180 hours (36 x 5 hours per service)
* Assessment Preparation 40 hours (2 hours per week)
Total: hours: 620 hours
Some students may also progress at a faster rate based on their experience, knowledge and skills as they would be able to apply actual context of workplace experience to their assessments.
All students have access to teachers in class and also via email.
Allocation of non-supervised time enables the student to work at their own pace to complete online learning.
Students participate in services both on school campus and off.
Students are provided with learning and assessment materials through Moodle.
On Campus
| Intake | Locations |
|---|---|
| February, 2024 | On-campus, Mackay City, Rockhampton City |
| March, 2024 | On-campus, Mackay City, Rockhampton City |
| July, 2024 | On-campus, Mackay City, Rockhampton City |
| August, 2024 | On-campus, Mackay City, Rockhampton City |
| February, 2025 | On-campus, Mackay City, Rockhampton City |
| March, 2025 | On-campus, Mackay City, Rockhampton City |
| July, 2025 | On-campus, Mackay City, Rockhampton City |
Start TAFE Now (STN) - On Campus
| Intake | Locations |
|---|---|
| February, 2024 | On-campus, Mackay City, Rockhampton City |
| March, 2024 | On-campus, Mackay City, Rockhampton City |
| July, 2024 | On-campus, Mackay City, Rockhampton City |
| August, 2024 | On-campus, Mackay City, Rockhampton City |
| February, 2025 | On-campus, Mackay City, Rockhampton City |
| March, 2025 | On-campus, Mackay City, Rockhampton City |
| July, 2025 | On-campus, Mackay City, Rockhampton City |
This course has no residential schools.
Practical skills must be demonstrated in an operational food and beverage outlet or simulated environment such as a pub, club, cafe or restaurant. Students who are unable to attend on campus delivery but are currently employed in the industry or who do not have access to workplace simulated environments will need to discuss this with the teaching team. This placement is to be organised by the student.
Requirements
There are no entry requirements for this qualification. However, CQUniversity requires completion of bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher-level course.
ADDITIONAL STUDY REQUIREMENTS
Students are required to undertake 36 service periods for this qualification. Whilst some of these service periods may be completed on campus at CQUniversity Training Restaurant, the majority of services will need to be completed in industry. Students are recommended to have volunteer or paid work within the hospitality industry to undertake these required services. This work is to be organised by the student.
Students will require access to a computer with internet and have basic/intermediate computer skills.
What to wear:
For class
- Closed in toe (enclosed) black shoes
- Black knee length shorts or skirts, on long black dress pants
- Plain black polo or t-shirt (NO images)
- NO leggings, NO jeans, NO short shorts. NO singlets, NO cargo pants, NO tops that are exposing the body
For service days
- Plain black button shirt or blouse, short sleeved or ¾
- Closed in toe (enclosed) black shoes
- Black knee length shorts or skirts, on long black dress pants
- NO leggings, NO jeans, No short shorts. NO singlets. NO cargo pants
Fees & Scholarships
Fee for Service/ Full Fee
Fee for Service/Full Fee occurs when the full tuition fee is charged to students. This may occur when the course is not included in government subsidy program/s or the student is not eligible for a government subsidy. These students are obligated to cover the entire cost. Learn more about Paying for TAFE.
Co-Contribution and Co-Contribution Concessional Fee
Some government subsidies, such as Certificate 3 Guarantee, will require the individual to contribute to the cost of their training through a co-contribution fee. Government subsidies are subject to eligibility.
The fee will vary based on the course chosen and the eligibility of the student for a concession rate. The co-contribution fee represents the total cost to the student for tuition. There are other costs that the student may have to pay, including but not limited to uniforms and course resources. This will vary depending on the training. If you are required to pay Co-Contribution Fees, you may be eligible for partial or full exemption, you can find more information on Apply for TAFE Certificates and Diplomas.
This is a Fee Free TAFE course thanks to the Australian and Queensland Governments. Eligibility and conditions apply.
At CQUniversity, we believe that studying should be for everyone. No matter your situation, we know that everyone needs a helping hand from time to time, and we are proud to offer scholarships, bursaries and stipends.
Our scholarships could help you pay for things like relocation, living on campus, laptops and technology, childcare, study and living expenses, travel and more
How to apply
How to Apply
Check what you need to do to apply to study this course.
Your application options
Follow these steps
Start Your Application
Our easy-to-use online application system will guide you through the process of applying for a TAFE course. If you need help along the way with your application, talk with one of our Student Advice team members by calling 13 27 86.
